The Kentucky American Water – Central, a subsidiary of American Water (NYSE: AWK), provides water for about 299,501 residents living in the Lexington area of Fayette County, including Clark, Scott, Jessamine, Harrison, Bourbon, and Woodford counties. Established in 1882, the Kentucky-American Water Co collects water from surface water sources: the Kentucky River and the Jacobson Reservoir.

Lexington City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Kentucky-American Water Co to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Kentucky American Water – Central? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Kentucky American Water – Central received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Kentucky-American Water Co Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2300 Richmond Rd
Lexington, Kentucky 40502

800-678-6301
No email provided. Please visit the contact form. https://amwater.com/kyaw/contact-us

Emergency (24 hours - broken water main or pipeline, etc.)
800-678-6301

Pay Your Kentucky American Water – Central Bill

Already have an account?

If you already have an account, you just need to login to the Kentucky American Water – Central site. Kentucky American Water – Central accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Kentucky American Water – Central website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Lexington Water Service

Starting Your Service

When you move to a new home in Lexington City, you'll most likely already have running water, but you'll still need to set up water service with the Kentucky American Water – Central. Luckily, Lexington has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lexington City, you'll need to stop your water service with the Kentucky American Water – Central, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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