The Pawtucket Water Supply, a semi-autonomous agency of the City of Pawtucket, Rhode Island, provides water for about 99,200 residents living in the Cities of Pawtucket and Central Falls and the Valley Falls section of Cumberland. Established in 1886, the Pawtucket Water Supply collects water from one surface water supply watershed with five interconnected reservoirs and four wellhead protection areas – all part of the Blackstone River system.

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Pawtucket Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pawtucket Water Supply Board to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Pawtucket Water Supply? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Pawtucket Water Supply received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Pawtucket Water Supply? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Pawtucket Water Supply received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Pawtucket Water Supply Board Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
85 Branch Street
Pawtucket, Rhode Island 02860

401-729-5005
rnsalois@pwsb.org

Emergency (24 hours - broken water main or pipeline, etc.)
401-729-5005

Pay Your Pawtucket Water Supply Bill

Already have an account?

If you already have an account, you just need to login to the Pawtucket Water Supply site. Pawtucket Water Supply accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pawtucket Water Supply website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Central Falls City Water Service

Starting Your Service

When you move to a new home in Pawtucket, you'll most likely already have running water, but you'll still need to set up water service with the Pawtucket Water Supply. Luckily, Central Falls City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pawtucket, you'll need to stop your water service with the Pawtucket Water Supply, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.