El Paso Water
El Paso Water provides water for many of the 845,000 people who live in the El Paso, Texas metropolitan area. Established in 1952, El Paso Water collects water primarily from the mighty Rio Grande, Hueco Bolson Aquifer, and Mesilla Bolson Aquifer to help the city continue its pattern of growth.
El Paso Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires El Paso Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for El Paso main water system here:
Contact El Paso Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
915-594-5500 (Mon–Fri, 8:00 AM–5:00 PM)
customer.service@epwater.org
Emergency (24 hours - broken water main or pipeline, etc.)
915-594-5500
Pay Your El Paso Water Bill
Already have an account?
If you already have an account, you just need to login to the El Paso Water site. El Paso Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the El Paso Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start El Paso Water Service
Starting Your Service
When you move to a new home in El Paso, you'll most likely already have running water, but you'll still need to set up water service with the El Paso Water. Luckily, El Paso has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in El Paso, you'll need to stop your water service with the El Paso Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.