San Jose Water
San Jose Water provides water for more than 1,000,000 people living in San Jose, California and the surrounding communities. To help the area sustain its rapid growth, San Jose Water collects water from three sources: the Santa Clara groundwater basin (38%), the Sacramento-San Joaquin Delta (55%), and the local watershed in the Santa Cruz Mountains (7%).
San Jose Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires San Jose Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for San Jose main water system here:
Contact San Jose Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
408- 279-7900 (Mon–Fri, 8:00 AM–5:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your San Jose Water Bill
Already have an account?
If you already have an account, you just need to login to the San Jose Water site. San Jose Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the San Jose Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start San Jose Water Water Service
Starting Your Service
When you move to a new home in San Jose, you'll most likely already have running water, but you'll still need to set up water service with the San Jose Water. Luckily, San Jose Water has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in San Jose, you'll need to stop your water service with the San Jose Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.