Published in Water Providers

Toledo Water

The Toledo Department of Utilities provides water for more than 500,000 people living in Toledo, Ohio and Lucas County, portions of Fulton and Wood Counties, and Monroe, Michigan. Founded over 140 years ago, the Toledo water department collects water from Lake Erie and processes it at the Collins Park Water Treatment Plant for distribution throughout the service area.

Toledo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Toledo Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.

The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).

Read the Consumer Confidence Report for Toledo main water system here:

Contact Toledo Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service
419-936-3021 (Mon–Fri, 7:00 AM–10:30 PM)
dpucustomerservice@toledo.oh.gov

Emergency (24 hours - broken water main or pipeline, etc.)
419-936-2020

Pay Your Toledo Water Bill

Already have an account?

If you already have an account, you just need to login to the Toledo Water site. Toledo Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Toledo Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Toledo Water Service

Starting Your Service

When you move to a new home in Toledo, you'll most likely already have running water, but you'll still need to set up water service with the Toledo Water. Luckily, Toledo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a a home in Toledo, you'll need to stop your water service with the Toledo Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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In this post: Toledo, Toledo Water, drinking water, water quality, Toledo, Ohio, 43605