The City of Aurora Water - Cleveland, a public community water system under the City Water & Sewer Utilities Department, provides water for about 15,852 residents living in Aurora, a city in Portage County, Ohio. Established in 1799, Aurora Water - Cleveland System currently obtains its supply of surface water purchased from the Cleveland Public Water System drawn from the four intakes located far offshore in Lake Erie’s Central Basin.
API Uploaded Image

Aurora Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Aurora Water - Cleveland to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Aurora Water - Cleveland website.

Contact City Of Aurora Water - Cleveland Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
158 W. Pioneer Trail
Aurora, Ohio 44202

330-995-9109
utilitydepartment@auroraoh.com

Emergency (24 hours - broken water main or pipeline, etc.)
330-562-8181

Pay Your City Of Aurora Water - Cleveland Bill

Already have an account?

If you already have an account, you just need to login to the City Of Aurora Water - Cleveland site. City Of Aurora Water - Cleveland accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Aurora Water - Cleveland website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Aurora Water Service

Starting Your Service

When you move to a new home in Aurora, you'll most likely already have running water, but you'll still need to set up water service with the City Of Aurora Water - Cleveland. Luckily, Aurora has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Aurora, you'll need to stop your water service with the City Of Aurora Water - Cleveland, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.