Butler County Water & Sewer Department

The Butler County Water & Sewer Department provides water for about 110,409 residents living in the Hamilton area, Ohio. Established in 1800, the Butler County Water & Sewer Department currently obtains its supply via purchase from two suppliers: the City of Hamilton that draws water from the Great Miami Buried Valley Aquifer (groundwater); and the Greater Cincinnati Water Works that draws from the Great Miami Buried Valley Aquifer and the Ohio River (surface water).
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Hamilton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Butler County Water & Sewer Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Butler County Water & Sewer Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
130 High St
Hamilton, 45011

513-887-3066 (Mon–Fri, 8:00 AM–5:00 PM)
No email provided. Please visit the contact form. http://des.butlercountyohio.org/html/myaccount/ContactUs.cfm

Emergency (24 hours - broken water main or pipeline, etc.)
513-887-3066

Pay Your Butler County Water Bill

Already have an account?

If you already have an account, you just need to login to the Butler County Water site. Butler County Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Butler County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hamilton Water Service

Starting Your Service

When you move to a new home in Hamilton, you'll most likely already have running water, but you'll still need to set up water service with the Butler County Water. Luckily, Hamilton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hamilton, you'll need to stop your water service with the Butler County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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