Avon City Utilities

The Avon City Pws Water provides water for about 23,800 residents living in the Avon Lake area, Ohio. Established in 1912, the Avon Lake City Pws Water purchases its supply from Avon Lake Regional Water (Avon Lake City PWS). Avon Lake Regional Water receives its drinking water from a surface water source, the Lake Erie.
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Avon Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Avon City Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Avon City Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
35030 Detroit Road
Avon, 44011

440-937-5740 (Mon–Fri, 7:00 AM–4:30 PM)
contactutilities@cityofavon.com

Emergency (24 hours - broken water main or pipeline, etc.)
440-937-5740

Pay Your City Of Avon Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Avon Water site. City Of Avon Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Avon Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Avon City Water Service

Starting Your Service

When you move to a new home in Avon, you'll most likely already have running water, but you'll still need to set up water service with the City Of Avon Water. Luckily, Avon City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Avon, you'll need to stop your water service with the City Of Avon Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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