Houston has multiple water providers: City of Houston Water, Clear Lake Water Authority, Houston Water (Kingwood Utility District 5), Harris County MUD, Timber Lane Utility District, Harris County Fwsd 51, Clear Brook City Mud, Northwest Park Mud, Harris County Water, Harris County Mud 71, NW Harris County Mud 5, Harris County Mud 26, Harris Montgomery County Mud 386, Harris County Mud 167, Harris County Mud 200 - Cranbrook, Remington Mud 1, Fort Bend Mud 30, Fort Bend MUD 23, City of Houston Water - Contact, Pay Bill, Start or Stop Service and more, Harris County MUD, Cimarron Mud, Harris County Improvement District, Harris County Mud 120, Harris County Mud 157, and Harris County Mud 81, view all. This page provides information about City of Houston Water.

City of Houston Water provides water to most of Houston's 2.7 million residents. The water is sourced from ground water and processed in multiple plants in the Houston area. Each year, over 146 billion gallons of water are distributed to homes and businesses.

API Uploaded Image

Houston Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City of Houston Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Houston Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Houston Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Houston has multiple water providers: City of Houston Water, Clear Lake Water Authority, Houston Water (Kingwood Utility District 5), Harris County MUD, Timber Lane Utility District, Harris County Fwsd 51, Clear Brook City Mud, Northwest Park Mud, Harris County Water, Harris County Mud 71, NW Harris County Mud 5, Harris County Mud 26, Harris Montgomery County Mud 386, Harris County Mud 167, Harris County Mud 200 - Cranbrook, Remington Mud 1, Fort Bend Mud 30, Fort Bend MUD 23, City of Houston Water - Contact, Pay Bill, Start or Stop Service and more, Harris County MUD, Cimarron Mud, Harris County Improvement District, Harris County Mud 120, Harris County Mud 157, and Harris County Mud 81, view all. This page provides water quality information for City of Houston Water.

Lead Report (2019)

B

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Houston Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Houston Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Houston has multiple water providers: City of Houston Water, Clear Lake Water Authority, Houston Water (Kingwood Utility District 5), Harris County MUD, Timber Lane Utility District, Harris County Fwsd 51, Clear Brook City Mud, Northwest Park Mud, Harris County Water, Harris County Mud 71, NW Harris County Mud 5, Harris County Mud 26, Harris Montgomery County Mud 386, Harris County Mud 167, Harris County Mud 200 - Cranbrook, Remington Mud 1, Fort Bend Mud 30, Fort Bend MUD 23, City of Houston Water - Contact, Pay Bill, Start or Stop Service and more, Harris County MUD, Cimarron Mud, Harris County Improvement District, Harris County Mud 120, Harris County Mud 157, and Harris County Mud 81, view all. This page provides water quality information for City of Houston Water.

Contact City of Houston Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
611 Walker
Houston, Texas 77002

832-395-2500
pwe.director@houstontx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
713-843-5483

Pay Your City of Houston Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Houston Water site. City of Houston Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Houston Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Houston Water Service

Starting Your Service

When you move to a new home in Houston, you'll most likely already have running water, but you'll still need to set up water service with the City of Houston Water. Luckily, Houston has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Houston, you'll need to stop your water service with the City of Houston Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.