Houston has multiple water providers: City of Houston Water, Clear Lake Water Authority, Houston Water (Kingwood Utility District 5), Harris County MUD, Timber Lane Utility District, Harris County Fwsd 51, Clear Brook City Mud, Northwest Park Mud, Harris County Water, Harris County Mud 71, NW Harris County Mud 5, Harris County Mud 26, Harris Montgomery County Mud 386, Harris County Mud 167, Harris County Mud 200 - Cranbrook, Cnp Utility District, Harris County Mud 105, Remington Mud 1, Fort Bend Mud 30, Fort Bend MUD 23, City of Houston Water - Contact, Pay Bill, Start or Stop Service and more, Harris County MUD, Cimarron Mud, Harris County Improvement District, Harris County Mud 120, Harris County Mud 157, Harris County Mud 1, Harris County Mud 81, Mission Bend Mud 2, Harris County Mud 368, Harris County UD 6, Ponderosa Forest Utility District, Lantana Water - Denton County Fresh Water Supply District 7, Rayford Road Mud, Harris County Wcid 36, Spring Creek Utility District, Cypress Hill Mud 1, Fort Bend Mud 58, TOPS Water - Langham Creek Utility District, Newport Mud, Harris County Mud 285, Harris County MUD 102, Harris County Wcid 109, Memorial Villages Water Authority, Harris County Mud 82, Harris County Wcid 96, Fort Bend County Mud 142, Trail Of The Lakes Mud, Harris County Mud 109, Harris County Mud 188, Harris County Mud 154, Harris County Wcid 119, Harris County Wcid 110, Harris County Mud 132, Fort Bend Mud 151, Kingsbridge Mud, Sunbelt Fwsd - Fairgreen - High Meadows, North Mission Glen Mud, Harris County Mud 278, Harris County Mud 391, Chelford City Mud, Harris County Mud 150, Jackrabbit Road Pud, West Harris County Mud 11, Harris County Mud 290, Bissonnet Mud, Harris County Mud 153, and First Colony Mud 9, view all. This page provides information about City of Houston Water.
City of Houston Water provides water to most of Houston's 2.7 million residents. The water is sourced from ground water and processed in multiple plants in the Houston area. Each year, over 146 billion gallons of water are distributed to homes and businesses.
Houston Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City of Houston Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact City of Houston Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
611 Walker
Houston, Texas 77002
832-395-2500
pwe.director@houstontx.gov
Emergency (24 hours - broken water main or pipeline, etc.)
713-843-5483
Pay Your City of Houston Water Bill
Already have an account?
If you already have an account, you just need to login to the City of Houston Water site. City of Houston Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City of Houston Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Houston Water Service
Starting Your Service
When you move to a new home in Houston, you'll most likely already have running water, but you'll still need to set up water service with the City of Houston Water. Luckily, Houston has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Houston, you'll need to stop your water service with the City of Houston Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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