Portland has multiple water providers: Portland Water and Rockwood PUD. This page provides information about Portland Water.

The Portland Water Bureau provides water for more than 950,000 residents of Portland, Oregon, and Multnomah, Washington, and Clackamas Counties. Nearly 600,000 of those are direct customers, while 345,000 are wholesale customers. Since 1895, the Portland Water Bureau has collected most of its water from the Bull Run Watershed, while using the Columbia South Shore Well Field as a secondary source.

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Portland Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Portland Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

D+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Portland Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Portland Water received a below-average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Portland has multiple water providers: Portland Water and Rockwood PUD. This page provides water quality information for Portland Water.

Lead Report (2021)

D+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Portland Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Portland Water received a below-average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Portland has multiple water providers: Portland Water and Rockwood PUD. This page provides water quality information for Portland Water.

Contact Portland Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1120 SW 5th Ave
Portland, Oregon 97204

503-823-7770
TWWebAcct1@tucsonaz.gov

Emergency (24 hours - broken water main or pipeline, etc.)
503-823-4874

Pay Your Portland Water Bill

Already have an account?

If you already have an account, you just need to login to the Portland Water site. Portland Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Portland Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Portland Water Service

Starting Your Service

When you move to a new home in Portland, you'll most likely already have running water, but you'll still need to set up water service with the Portland Water. Luckily, Portland has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Portland, you'll need to stop your water service with the Portland Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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