The Portland Water Bureau provides water for more than 950,000 residents of Portland, Oregon, and Multnomah, Washington, and Clackamas Counties. Nearly 600,000 of those are direct customers, while 345,000 are wholesale customers. Since 1895, the Portland Water Bureau has collected most of its water from the Bull Run Watershed, while using the Columbia South Shore Well Field as a secondary source.
Portland Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Portland Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Portland main water system here:
Contact Portland Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
503-823-7770 (Mon–Fri, 7:30 AM–4:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Portland Water Bill
Already have an account?
If you already have an account, you just need to login to the Portland Water site. Portland Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Portland Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Portland Water Service
Starting Your Service
When you move to a new home in Portland, you'll most likely already have running water, but you'll still need to set up water service with the Portland Water. Luckily, Portland has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Portland, you'll need to stop your water service with the Portland Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.