The Palm Beach County Water Utilities Department (PBCWUD) supplies water for approximately 578,000 residents of Palm Beach County, Florida. To ensure that this rapidly-growing area has enough water to meet its needs, the PBCWUD uses local wells to pump water from the pure aquifer that lies underneath the county.

WEST PALM BEACH Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Palm Beach Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Palm Beach Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Palm Beach Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Palm Beach Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Palm Beach Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
401 Clematis Stree
West Palm Beach, Florida 33401

561-822-2222
https://ebill.pbcwater.com/Faq/contactus.aspx

Emergency (24 hours - broken water main or pipeline, etc.)
561-740-4600

Pay Your Palm Beach Water Bill

Already have an account?

If you already have an account, you just need to login to the Palm Beach Water site. Palm Beach Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Palm Beach Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start PALM BEACH Water Service

Starting Your Service

When you move to a new home in WEST PALM BEACH, you'll most likely already have running water, but you'll still need to set up water service with the Palm Beach Water. Luckily, PALM BEACH has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in WEST PALM BEACH, you'll need to stop your water service with the Palm Beach Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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