Providing clean drinking water to all the residents of the Tucson metropolitan area is no easy feat, considering the city sits in the middle of the Sonoran Desert. But Tucson Water solves this problem by tapping into about 200 groundwater wells located throughout Pima County.
Tucson Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Tucson Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Tucson main water system here:
Contact Tucson Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
520-791-3242 or 800-598-9449 (Mon–Fri, 7:00 AM–5:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Tucson Water Bill
Already have an account?
If you already have an account, you just need to login to the Tucson Water site. Tucson Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Tucson Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Tucson Water Service
Starting Your Service
When you move to a new home in Tucson, you'll most likely already have running water, but you'll still need to set up water service with the Tucson Water. Luckily, Tucson has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Tucson, you'll need to stop your water service with the Tucson Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.