Metro Water District

The Metropolitan Domestic Water Improvement District (MDWID/Metro Water) – Metro Main System, a domestic water improvement district, provides water for about 44,998 residents living in the area of Tucson, Arizona. Established in 1992, the Metro Water Improvement District – Metro Main System is currently obtaining its supply from a groundwater source, 25 active wells that pump water from the northwest portion of the Tucson Basin aquifer.
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Tucson Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Metro Water District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Metro Water District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
6265 N La Canada Dr
Tucson, 85704

520-575-8100 (Mon–Fri, 7:30 AM–5:30 PM)
info@metrowater.com

Emergency (24 hours - broken water main or pipeline, etc.)
520-575-8100

Pay Your Metro Water Bill

Already have an account?

If you already have an account, you just need to login to the Metro Water site. Metro Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Metro Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Tucson City Water Service

Starting Your Service

When you move to a new home in Tucson, you'll most likely already have running water, but you'll still need to set up water service with the Metro Water. Luckily, Tucson City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Tucson, you'll need to stop your water service with the Metro Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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