Phoenix Water

Phoenix Water provides water services to more than 1.5 million Phoenix area residents within 540 square miles. Most of the water supply comes from lakes and rivers like the Verde river. Providing water to a city that sits in the middle of the Sanoran Desert is no easy task. Phoenix has invested millions of dollars in infrastructure to process, store, and distribute water efficiently.

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Phoenix Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Phoenix Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Phoenix Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Phoenix Water received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Phoenix Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
200 W. Washington Street
Phoenix, 85003

602-262-6251 (Mon–Fri, 8:00 AM–5:00 PM)
TWWebAcct1@tucsonaz.gov

Emergency (24 hours - broken water main or pipeline, etc.)
602-261-8000

Pay Your Phoenix Water Bill

Already have an account?

If you already have an account, you just need to login to the Phoenix Water site. Phoenix Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Phoenix Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Avondale Water Service

Starting Your Service

When you move to a new home in Phoenix, you'll most likely already have running water, but you'll still need to set up water service with the Phoenix Water. Luckily, Avondale has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Phoenix, you'll need to stop your water service with the Phoenix Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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