Phoenix Water
Phoenix Water provides water services to more than 1.5 million Phoenix area residents within 540 square miles. Most of the water supply comes from lakes and rivers like the Verde river. Providing water to a city that sits in the middle of the Sanoran Desert is no easy task. Phoenix has invested millions of dollars in infrastructure to process, store, and distribute water efficiently.
Phoenix Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Phoenix Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Phoenix main water system here:
Contact Phoenix Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
200 W. Washington Street
Phoenix, 85003
602-262-6251 (Mon–Fri, 8:00 AM–5:00 PM)
TWWebAcct1@tucsonaz.gov
Emergency (24 hours - broken water main or pipeline, etc.)
602-261-8000
Pay Your Phoenix Water Bill
Already have an account?
If you already have an account, you just need to login to the Phoenix Water site. Phoenix Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Phoenix Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Avondale Water Service
Starting Your Service
When you move to a new home in Phoenix, you'll most likely already have running water, but you'll still need to set up water service with the Phoenix Water. Luckily, Avondale has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Phoenix, you'll need to stop your water service with the Phoenix Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
News & Resources
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The Safe Water Drinking Act of 1974 and Water Safety Standards in the United States
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Should You Really Be Drinking Tap Water?
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Read moreFrom a parasitic worm lurking inside the bottles to high levels of bromate, Dasani water bottles have had their fair share of controversies. But which are fact and which are fiction?
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Reality Check: How Safe Is the Drinking Water from a Public Fountain?
Read moreMany of us drink water from public water fountains without giving it a second thought. But are drinking fountains safe? You may be surprised at the results.