The City of Raleigh Public Utilities Department (CORPUD) supplies water for approximately 580,000 residents of Raleigh, North Carolina and several surrounding cities. To ensure that there's enough water to sustain the area's rapid growth, CORPUD sources water from Falls Lake, Lake Benson, and a series of rivers, reservoirs, springs, and wells.
RALEIGH Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Raleigh Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for RALEIGH main water system here:
Contact Raleigh Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
919-996-3245 (Mon–Fri, 7:30 AM–6:00 PM)
No email provided. Please visit the contact form. https://www.raleighnc.gov/home/content/FinUtilityBilling/Articles/mailto:%20CustomerCare@raleighnc.gov
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Raleigh Water Bill
Already have an account?
If you already have an account, you just need to login to the Raleigh Water site. Raleigh Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Raleigh Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start RALEIGH Water Service
Starting Your Service
When you move to a new home in RALEIGH, you'll most likely already have running water, but you'll still need to set up water service with the Raleigh Water. Luckily, RALEIGH has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in RALEIGH, you'll need to stop your water service with the Raleigh Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.