City Of Kannapolis Water

The City of Kannapolis Water, a public community water system under the Water Resources Department, supplies water to about 47,579 residents living in Kannapolis, a city in Cabarrus and Rowan counties, North Carolina. Founded in 1906, the City of Kannapolis Water System currently obtains its surface water supply from various sources, namely: Kannapolis Lake, Second Creek, Back Creek, Lake Don T. Howell, Lake Fisher, Lake Concord, Yadkin River, Tuckertown Reservoir, Narrows Reservoir, and Badin Lake.
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Kannapolis Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Kannapolis Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Kannapolis Water website.

Contact City Of Kannapolis Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
401 Laureate Way
Kannapolis, North Carolina 28081


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your City Of Kannapolis Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Kannapolis Water site. City Of Kannapolis Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Kannapolis Water Service

Starting Your Service

When you move to a new home in Kannapolis, you'll most likely already have running water, but you'll still need to set up water service with the City Of Kannapolis Water. Luckily, Kannapolis has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Kannapolis, you'll need to stop your water service with the City Of Kannapolis Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.