Cape Fear Public Utility Authority

The Cape Fear Public Utility Authority (CFPUA) - Wilmington District, provides water for about 139,415 residents living within the City of Wilmington city limits. Established in 2007, the Cape Fear Public Utility Authority (CFPUA) collects water from surface water source, drawn from the Cape Fear River via Sweeney Treatment Plant System.

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Wilmington City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Cape Fear Public Utility Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2017)

A-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Cape Fear Public Utility Authority (CFPUA)? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Cape Fear Public Utility Authority (CFPUA) received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Copper & Lead Report (2017)

A-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Cape Fear Public Utility Authority (CFPUA)? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Cape Fear Public Utility Authority (CFPUA) received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Cape Fear Public Utility Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
235 Government Center Drive
Wilmington, 28403

910-332-6550 (Mon–Fri, 8:00 AM–5:00 PM)
No email provided. Please visit the contact form. https://www.cfpua.org/FormCenter/Customer-Service-10/Customer-Service-77

Emergency (24 hours - broken water main or pipeline, etc.)
910-332-6565

Pay Your Cape Fear Public Utility Authority (CFPUA) Bill

Already have an account?

If you already have an account, you just need to login to the Cape Fear Public Utility Authority (CFPUA) site. Cape Fear Public Utility Authority (CFPUA) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Cape Fear Public Utility Authority (CFPUA) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Wilmington City Water Service

Starting Your Service

When you move to a new home in Wilmington City, you'll most likely already have running water, but you'll still need to set up water service with the Cape Fear Public Utility Authority (CFPUA). Luckily, Wilmington City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wilmington City, you'll need to stop your water service with the Cape Fear Public Utility Authority (CFPUA), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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