Indianapolis has multiple water providers: Citizens Water and Citizens Water - Westfield. This page provides information about Citizens Water.

Citizens Energy Group provides water for about 800,000 people living in the eight-county metropolitan area of Indianapolis, Indiana. Founded in 1887 as a public charitable trust, Citizens Energy Group collects water from the Central Indiana Canal; the Geist, Morse, and Eagle Creek Reservoirs; and the White River to help the Indianapolis area maintain its continual growth.

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INDIANAPOLIS Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Citizens Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

B

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Citizens Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Citizens Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Indianapolis has multiple water providers: Citizens Water and Citizens Water - Westfield. This page provides water quality information for Citizens Water.

Copper & Lead Report (2018)

B

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Citizens Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Citizens Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Indianapolis has multiple water providers: Citizens Water and Citizens Water - Westfield. This page provides water quality information for Citizens Water.

Contact Citizens Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 7056
Indianapolis, Indiana 46207

317-924-3311
https://www.citizensenergygroup.com/My-Account/Contact-Us "No email provided. Please visit the contact form."

Emergency (24 hours - broken water main or pipeline, etc.)
317-924-3311

Pay Your Citizens Water Bill

Already have an account?

If you already have an account, you just need to login to the Citizens Water site. Citizens Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Citizens Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Indianapolis Water Service

Starting Your Service

When you move to a new home in INDIANAPOLIS, you'll most likely already have running water, but you'll still need to set up water service with the Citizens Water. Luckily, Indianapolis has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in INDIANAPOLIS, you'll need to stop your water service with the Citizens Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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