The City of Elwood Utilities supplies water to about 8,586 residents living in the Elwood area in Madison County. Elwood City Utilities operates two water Treatment Plants that receive water from nine wells and two elevated storage tanks with a capacity of 1.5 million gallons. Sources of drinking water include rivers, lakes, streams, ponds, reservoirs, springs, and wells.


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Elwood Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Elwood City Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Elwood City Utilities website.

Contact Elwood City Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1505 South B Street
Elwood, Indiana 46036-0018

phone
Gmurray@Elwood.In.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
765-552-9844

Pay Your Elwood City Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Elwood City Utilities site. Elwood City Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Elwood Water Service

Starting Your Service

When you move to a new home in Elwood, you'll most likely already have running water, but you'll still need to set up water service with the Elwood City Utilities. Luckily, Elwood has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Elwood, you'll need to stop your water service with the Elwood City Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.