Carmel Water Department

The City of Carmel Water, under the City Utilities Department, provides water for about 86,672 residents living in the Carmel area, Indiana. Established in 1976, the City of Carmel collects water from a groundwater source, 20 well sites located throughout the city pump water from the aquifer, commonly referred to as the Upper White River Basin Watershed.
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Carmel Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Carmel Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

A-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Carmel Water Department? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Carmel Water Department received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Copper & Lead Report (2018)

A-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Carmel Water Department? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Carmel Water Department received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Carmel Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 109
Carmel, 46280

317-571-2442 (Mon–Fri, 8:00 AM–5:00 PM)
utlcustomerservice@carmel.in.gov

Emergency (24 hours - broken water main or pipeline, etc.)
317-733-2855

Pay Your Carmel Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Carmel Water Department site. Carmel Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Carmel Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Carmel City Water Service

Starting Your Service

When you move to a new home in Carmel, you'll most likely already have running water, but you'll still need to set up water service with the Carmel Water Department. Luckily, Carmel City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Carmel, you'll need to stop your water service with the Carmel Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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