The Detroit Water and Sewerage Department (DWSD) provides water for approximately 680,000 of the residents of Detroit, Michigan. Founded in 1836 as the Department of Water Supply, today's DWSD collects water from the Detroit River and Lake Huron to ensure that its customers have all of the water they need.
DETROIT Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Detroit Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Detroit Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
735 Randolph St. 1st floor
313-267-8000 (Mon–Fri, 8:00 AM–5:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Detroit Water Bill
Already have an account?
If you already have an account, you just need to login to the Detroit Water site. Detroit Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Detroit Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start DETROIT Water Service
Starting Your Service
When you move to a new home in DETROIT, you'll most likely already have running water, but you'll still need to set up water service with the Detroit Water. Luckily, DETROIT has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in DETROIT, you'll need to stop your water service with the Detroit Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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