Alpena has multiple water providers: Alpena Water and Alpena Township Water. This page provides information about Alpena Water.

The City of Alpena Water provides water services to about 10,483 residents in Alpena County, Michigan. Founded in 1922, The City of Alpena Water Department collects water from Lake Huron. The water is pumped to the treatment facility to undergo various treatment processes, including filtration, chlorination, and fluoridation.

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Alpena Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Alpena Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Alpena Water website.

Contact Alpena Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
208 North First Avenue
Alpena, Michigan 49707


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Alpena Water Bill

Already have an account?

If you already have an account, you just need to login to the Alpena Water site. Alpena Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Alpena Water Service

Starting Your Service

When you move to a new home in Alpena, you'll most likely already have running water, but you'll still need to set up water service with the Alpena Water. Luckily, Alpena has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Alpena, you'll need to stop your water service with the Alpena Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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