City of Flint Water Department
The City of Flint Water provides water for about 98,310 residents living in the Flint area. Established in 1855, the City of Flint Water collects water from surface water source, the Flint River.
Flint Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City of Flint Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Flint main water system here:
Contact City of Flint Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
1101 South Saginaw Street
Flint, 48502
810-766-7202 (Mon–Fri, 7:30 AM–4:00 PM)
(email not available)
Emergency (24 hours - broken water main or pipeline, etc.)
810-766-7015
Pay Your City of Flint Water Bill
Already have an account?
If you already have an account, you just need to login to the City of Flint Water site. City of Flint Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City of Flint Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Flint City Water Service
Starting Your Service
When you move to a new home in Flint, you'll most likely already have running water, but you'll still need to set up water service with the City of Flint Water. Luckily, Flint City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Flint, you'll need to stop your water service with the City of Flint Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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