Dearborn Water Department
The City of Dearborn Water Department provides water for about 98,153 residents living in the Dearborn area. Established in 1915, the Dearborn Water Department distributes water purchased from the Great Lakes Water Authority (GLWA), which is surface water drawn from GLWA's Springwells plant and the Southwest treatment plant in Allen Park.
Dearborn Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Dearborn Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Dearborn main water system here:
Contact Dearborn Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
313-943-2307 (Mon–Fri, 7:30 AM–4:30 PM)
"No email provided. Please visit the contact form." (https://www.cityofdearborn.org/contacts/39)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your City of Dearborn Water Department Bill
Already have an account?
If you already have an account, you just need to login to the City of Dearborn Water Department site. City of Dearborn Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City of Dearborn Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Dearborn, you'll most likely already have running water, but you'll still need to set up water service with the City of Dearborn Water Department. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Dearborn, you'll need to stop your water service with the City of Dearborn Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.