Ferndale City Water Department

The Ferndale City Water Department provides water for about 22,105 residents living in the Ferndale area, Michigan. Established in 1918, the Ferndale City Water Department collects surface water supply from the Detroit River, situated within the Lake St. Clair, Clinton River, Detroit River, Rouge River, Ecorse River, watersheds in the U.S. and parts of the Thames River, Little River, Turkey Creek and Sydenham watersheds in Canada.

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Ferndale Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ferndale City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Ferndale City Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
521 East Cambourne
Ferndale, 48220

248-546-2374 (Mon–Thurs, 8:00 AM–5:30 PM, Fri, 7:30 AM-12:00 PM)
waterbilling@ferndalemi.gov

Emergency (24 hours - broken water main or pipeline, etc.)
248-546-2525

Pay Your City Of Ferndale Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Ferndale Water site. City Of Ferndale Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Ferndale Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ferndale City Water Service

Starting Your Service

When you move to a new home in Ferndale, you'll most likely already have running water, but you'll still need to set up water service with the City Of Ferndale Water. Luckily, Ferndale City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ferndale, you'll need to stop your water service with the City Of Ferndale Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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