Ferndale City Water Department

Ferndale Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Ferndale City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Ferndale City Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
521 East Cambourne
Ferndale, Michigan 48220
248-546-2374
waterbilling@ferndalemi.gov
Emergency (24 hours - broken water main or pipeline, etc.)
248-546-2525
Pay Your City Of Ferndale Water Bill
Already have an account?
If you already have an account, you just need to login to the City Of Ferndale Water site. City Of Ferndale Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City Of Ferndale Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Ferndale Water Service
Starting Your Service
When you move to a new home in Ferndale, you'll most likely already have running water, but you'll still need to set up water service with the City Of Ferndale Water. Luckily, Ferndale has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Ferndale, you'll need to stop your water service with the City Of Ferndale Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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