The City Of Cadillac Utilities supplies water to about 10,355 residents living in the Cadillac area of Wexford County. The City Of Cadillac Utilities collects groundwater from seven wells that draw water from aquifers and surface water from Lake Cadillac. The water treatment consists of adding phosphates for corrosion control and chlorine for disinfection.

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Cadillac Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Cadillac Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Cadillac Utilities website.

Contact Cadillac Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
200 N. Lake Street
Cadillac, Michigan 49601


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Cadillac Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Cadillac Utilities site. Cadillac Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Cadillac Water Service

Starting Your Service

When you move to a new home in Cadillac, you'll most likely already have running water, but you'll still need to set up water service with the Cadillac Utilities. Luckily, Cadillac has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Cadillac, you'll need to stop your water service with the Cadillac Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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