Published in Water Providers

Nashville Water

Metro Water Services supplies water for many of the 690,000 residents of Nashville, Tennessee and Davidson County, as well as some customers in Rutherford and Williamson Counties. First operating in 1819, Metro Water Services collects water from the Cumberland River to ensure that the Nashville metropolitan area has enough water to sustain its dynamic growth.

Nashville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Nashville Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.

The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).

Read the Consumer Confidence Report for Nashville main water system here:

Contact Nashville Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service
615-862-4600 (Mon–Fri, 7:00 AM–5:30 PM)
mws.online@nashville.gov

Emergency (24 hours - broken water main or pipeline, etc.)
615-862-4600

Pay Your Nashville Water Bill

Already have an account?

If you already have an account, you just need to login to the Nashville Water site. Nashville Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Nashville Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Nashville Water Service

Starting Your Service

When you move to a new home in Nashville, you'll most likely already have running water, but you'll still need to set up water service with the Nashville Water. Luckily, Nashville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a a home in Nashville, you'll need to stop your water service with the Nashville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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In this post: Nashville, Nashville Water, drinking water, water quality, Nashville, Tennessee, 37208