Chuckey Utility District

The Chuckey Utility District, a public community water system, provides water for about 13,390 residents living in the area of Greeneville, Tennessee. Established in 1903, the Chuckey Utility District System is currently obtaining its supply of treated surface water via purchase from the City of Greeneville TN drawing from Nolichuckey River; and Jonesborough Water System, which uses Watauga River and Unicoi Springs.
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Greeneville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Chuckey Utility District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Chuckey Utility District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
415 Banks Street
Suite 1
Greeneville, 37745

423-639-6362 (Mon–Fri, 8:00 AM–4:30 PM)
(Email not available)

Emergency (24 hours - broken water main or pipeline, etc.)
423-636-6905

Pay Your Chuckey Utility District Bill

Already have an account?

If you already have an account, you just need to login to the Chuckey Utility District site. Chuckey Utility District accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Chuckey Utility District website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Greeneville Water Service

Starting Your Service

When you move to a new home in Greeneville, you'll most likely already have running water, but you'll still need to set up water service with the Chuckey Utility District. Luckily, Greeneville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Greeneville, you'll need to stop your water service with the Chuckey Utility District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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