Brentwood Water Department

The City of Brentwood Water, under the City Water Services Department, provides water for about 29,513 residents living in the Brentwood area, Tennessee. Established in 1969, the Brentwood Water Department currently obtains its supply from the Cumberland River, a surface water source via purchase from the Metro Water Services and Harpeth Valley Utilities District.
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Brentwood Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Brentwood Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Brentwood Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 788
Brentwood, 37024

615-371-0080 (Mon–Fri, 8:00 AM–5:00 PM)
travis.lankford@brentwoodtn.gov

Emergency (24 hours - broken water main or pipeline, etc.)
615-371-0080

Pay Your Brentwood Water Bill

Already have an account?

If you already have an account, you just need to login to the Brentwood Water site. Brentwood Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Brentwood Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Brentwood City Water Service

Starting Your Service

When you move to a new home in Brentwood, you'll most likely already have running water, but you'll still need to set up water service with the Brentwood Water. Luckily, Brentwood City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Brentwood, you'll need to stop your water service with the Brentwood Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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