The Dekalb Utility District No.1, a local government-owned community water district, provides water for about 14,888 residents living in the area of Smithville, a city in DeKalb County, Tennessee. Established in 1969, the Dekalb Utility District No.1 System currently obtains its supply from a surface water source, the old Holmes Creek Boat Dock area on Center Hill Lake, and is treated in the new Dekalb Utility Water Treatment Plant.
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Smithville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Dekalb Utility District No.1 to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Dekalb Utility District #1? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Dekalb Utility District #1 received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Dekalb Utility District #1? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Dekalb Utility District #1 received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Dekalb Utility District No.1 Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
191 Tiger Drive‎
P.O. Box 547
Smithville, Tennessee 37166

615-597-6490
dekalbutility@dtccom.net

Emergency (24 hours - broken water main or pipeline, etc.)
615-597-6490

Pay Your Dekalb Utility District #1 Bill

Already have an account?

If you already have an account, you just need to login to the Dekalb Utility District #1 site. Dekalb Utility District #1 accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Dekalb Utility District #1 website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Smithville Water Service

Starting Your Service

When you move to a new home in Smithville, you'll most likely already have running water, but you'll still need to set up water service with the Dekalb Utility District #1. Luckily, Smithville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Smithville, you'll need to stop your water service with the Dekalb Utility District #1, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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