Greeneville has multiple water providers: Greeneville Water Commission, Glen Hills Utility, Chuckey Utility District, Cross Anchor Utility, and North Greene Utilities, view all. This page provides information about Cross Anchor Utility.

The Cross Anchor Utility District supplies water to about 7,863 residents in the Greeneville area of Greene County. Sources of water include rivers, lakes, streams, ponds, reservoirs, springs, and wells. The Water District purchases water from the City of Greenville, which provides treated surface water.

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Greeneville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Cross Anchor Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Cross Anchor Utility website.

Contact Cross Anchor Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
800 W. Andrew Johnson Hwy
Greeneville, Tennessee 37745


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Cross Anchor Utility Bill

Already have an account?

If you already have an account, you just need to login to the Cross Anchor Utility site. Cross Anchor Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Greeneville Water Service

Starting Your Service

When you move to a new home in Greeneville, you'll most likely already have running water, but you'll still need to set up water service with the Cross Anchor Utility. Luckily, Greeneville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Greeneville, you'll need to stop your water service with the Cross Anchor Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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