The Claiborne Utilities District, a public community water system under the City Department of Public Works, provides water for about 17,040 residents living in New Tazewell, located in central Claiborne County, adjacent to the twin city of Tazewell, Tennessee. Established in 1945, the Claiborne Utilities District System currently obtains its surface water supply from Rivers, Lakes, Streams, Ponds, Reservoirs, Springs, and Wells.

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New Tazewell Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Claiborne Utilities District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Claiborne Utilities District website.

Contact Claiborne Utilities District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
630 Davis Drive
P.O. Box 606
New Tazewell, Tennessee 37824


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Claiborne Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Claiborne Utilities site. Claiborne Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Claiborne Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Tazewell Water Service

Starting Your Service

When you move to a new home in New Tazewell, you'll most likely already have running water, but you'll still need to set up water service with the Claiborne Utilities. Luckily, New Tazewell has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Tazewell, you'll need to stop your water service with the Claiborne Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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