Burlington City Water

The City of Burlington Water, under the City Department of Water Resources, provides water for about 52,034 residents living in the area of Burlington, North Carolina. Established in 1950, the Burlington City Water is currently obtaining its supply from two surface water supply sources: the Lake Mackintosh and Stoney Creek.
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Burlington Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Burlington City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2017)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Burlington Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Burlington Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2017)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Burlington Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Burlington Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Burlington City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
237 West Maple Ave
Burlington, North Carolina 27215

336-222-5100
No email provided

Emergency (24 hours - broken water main or pipeline, etc.)
336-222-5100

Pay Your City Of Burlington Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Burlington Water site. City Of Burlington Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Burlington Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Burlington Water Service

Starting Your Service

When you move to a new home in Burlington, you'll most likely already have running water, but you'll still need to set up water service with the City Of Burlington Water. Luckily, Burlington has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Burlington, you'll need to stop your water service with the City Of Burlington Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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