Fayetteville has multiple water providers: PWC Fayetteville, NC (Public Works Commission), Aqua America - Brookwood Community Water, and Aqua America - Cliffdale West, view all. This page provides information about Aqua America - Brookwood Community Water.
Brookwood Comm. Water System, a subsidiary of Aqua, an Essential Utilities company, provides water for about 15,665 residents living in Fayetteville, a city in Cumberland County, North Carolina. Established in 1886, Brookwood Comm. Water System currently obtains its groundwater supply from wells drawn from the Black Creek aquifer, present in the central and southwestern portions of the coastal plain at elevations of 318 to -1477 feet, averaging -172 feet. The Black Creek aquifer ranges from 14 to 448 feet thick and averages 160 feet thick.
Fayetteville Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Aqua America - Brookwood Community Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Aqua America - Brookwood Community Water website.
Contact Aqua America - Brookwood Community Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
251 Merchants Circle
Hampstead, North Carolina 28443
877-987-2782
No email provided. Please visit the contact form. https://www.aquaamerica.com/customer-service-center/contact-aqua.aspx
Emergency (24 hours - broken water main or pipeline, etc.)
877-987-2782
Pay Your Aqua America - Brookwood Community Water Bill
Already have an account?
If you already have an account, you just need to login to the Aqua America - Brookwood Community Water site. Aqua America - Brookwood Community Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Aqua America - Brookwood Community Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Fayetteville Water Service
Starting Your Service
When you move to a new home in Fayetteville, you'll most likely already have running water, but you'll still need to set up water service with the Aqua America - Brookwood Community Water. Luckily, Fayetteville has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Fayetteville, you'll need to stop your water service with the Aqua America - Brookwood Community Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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