Fayetteville Public Works Commission
The PWC Fayetteville, NC (Public Works Commission), a community-owned utility, provides water for about 217,948 residents living in the Fayetteville area. Established in 1905, all of the water treated by PWC Fayetteville, NC is surface water from various sources: (1) the Cape Fear River, (2) Big Cross Creek, and (3) the Little Cross Creek Water-shed, which contains four bodies of water used for water storage – Bonnie Doone Lake, Kornbow Lake, Mintz Pond, and Glenville Lake.
Fayetteville City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Fayetteville Public Works Commission to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Fayetteville City main water system here:
Contact Fayetteville Public Works Commission Customer Service
Have a Question, Issue or Comment?
Main Customer Service
910-483-1382 (Mon–Fri, 8:30 AM–5:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your PWC Fayetteville, NC (Public Works Commission) Bill
Already have an account?
If you already have an account, you just need to login to the PWC Fayetteville, NC (Public Works Commission) site. PWC Fayetteville, NC (Public Works Commission) accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the PWC Fayetteville, NC (Public Works Commission) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Fayetteville City, you'll most likely already have running water, but you'll still need to set up water service with the PWC Fayetteville, NC (Public Works Commission). Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Fayetteville City, you'll need to stop your water service with the PWC Fayetteville, NC (Public Works Commission), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.