The City of Macclenny Water, a public community water system under the City Utilities Department, provides water to about 6,391 residents living in Macclenny, Florida. The City of Macclenny Water System currently obtains its supply from groundwater sources, primarily wells that drill into the Floridan Aquifer underneath the area.
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Macclenny Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Macclenny Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Macclenny Utilities website.

Contact City Of Macclenny Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
118 E. Macclenny Ave.
Macclenny, Florida 32063


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your City Of Macclenny Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Macclenny Utilities site. City Of Macclenny Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Macclenny Water Service

Starting Your Service

When you move to a new home in Macclenny, you'll most likely already have running water, but you'll still need to set up water service with the City Of Macclenny Utilities. Luckily, Macclenny has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Macclenny, you'll need to stop your water service with the City Of Macclenny Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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