The City Of Callaway Water Department provides water for about 15,269 people living in the Callaway area, Bay County, Florida. The City Of Callaway Water purchases water from Bay County Utility Services. The source water is surface water withdrawn from Deer Point Reservoir.

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Callaway Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Callaway Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Callaway Water website.

Contact City Of Callaway Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
6601 E. Hwy 22
Callaway, Florida 32404


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Callaway City Water Bill

Already have an account?

If you already have an account, you just need to login to the Callaway City Water site. Callaway City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Callaway City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Callaway Water Service

Starting Your Service

When you move to a new home in Callaway, you'll most likely already have running water, but you'll still need to set up water service with the Callaway City Water. Luckily, Callaway has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Callaway, you'll need to stop your water service with the Callaway City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.