San Antonio has multiple water providers: San Antonio Water System - Northeast, San Antonio Water System - SAWS - Northeast, San Antonio Water System - SAWS - Texas Research Park, and American Water - Joint Base San Antonio - Lackland, view all. This page provides information about American Water - Joint Base San Antonio - Lackland.

American Water-Joint Base San Antonio—Lackland, a subsidiary of American Water Works Company, Inc. (NYSE: AWK), has been awarded a 50-year contract to privatize the water and wastewater utilities to provide water to about 20,907 residents living in Lackland, a United States Air Force base located in Bexar County, Texas. Founded in 1886, the American Water-Joint Base San Antonio-Lackland System currently obtains its supply from six groundwater sources, primarily wells that pump from the Edwards Aquifer.
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Lackland Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires American Water - Joint Base San Antonio - Lackland to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the American Water - Joint Base San Antonio - Lackland website.

Contact American Water - Joint Base San Antonio - Lackland Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 276260
San Antonio, Texas 78227-6260

phone
Mark.Vanagel@Amwater.Com

Emergency (24 hours - broken water main or pipeline, etc.)
210-483-3778

Pay Your American Water - Joint Base San Antonio - Lackland Bill

Already have an account?

If you already have an account, you just need to login to the American Water - Joint Base San Antonio - Lackland site. American Water - Joint Base San Antonio - Lackland accepts credit cards, debit, and direct deposit. Click here to login.

How to Start San Antonio Water Service

Starting Your Service

When you move to a new home in Lackland, you'll most likely already have running water, but you'll still need to set up water service with the American Water - Joint Base San Antonio - Lackland. Luckily, San Antonio has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lackland, you'll need to stop your water service with the American Water - Joint Base San Antonio - Lackland, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.