Austin has multiple water providers: Austin Water, Travis County Water Control and Improvement District 17 - Wcid 17, Wells Branch MUD 1, Sonterra Mud, Northtown Mud, North Austin Mud 1, Aqua Texas - Pine Trails Utility, Williamson County Wsid 3, Aqua Texas - Ingram Water Supply, Williamson Travis County Mud 1, Fern Bluff Mud, and Travis County Wcid 18, view all. This page provides information about Aqua Texas - Pine Trails Utility.

Aqua Texas-Pine Trails Utility, an Essential Utilities Company, is one of the largest publicly traded water, wastewater, and natural gas providers in the U.S., serving approximately 5 million people across 10 states under the Aqua and Peoples brands. It provides water to about 6,969 residents living in Houston, Texas. Founded in 1886, the Aqua Texas Pine Trails Utility System currently obtains its surface water supply from the Trinity River, Lynchburg Reservoir, and Lake Houston.

Houston Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Aqua Texas - Pine Trails Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Aqua Texas - Pine Trails Utility website.

Contact Aqua Texas - Pine Trails Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1106 Clayton Ln Ste 400W
Austin, Texas 78723-2476

phone
Swfoltz@Aquaamerica.Com

Emergency (24 hours - broken water main or pipeline, etc.)
512-990-4400

Pay Your Aqua Texas - Pine Trails Utility Bill

Already have an account?

If you already have an account, you just need to login to the Aqua Texas - Pine Trails Utility site. Aqua Texas - Pine Trails Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Austin Water Service

Starting Your Service

When you move to a new home in Houston, you'll most likely already have running water, but you'll still need to set up water service with the Aqua Texas - Pine Trails Utility. Luckily, Austin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Houston, you'll need to stop your water service with the Aqua Texas - Pine Trails Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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