The City Of Alamo Water provides water for about 18,363 people living in the Alamo area of Hidalgo County. The City Of Alamo Water collects water from the Rio Grande River. The Water Treatment Plant has a capacity of 5 million gallons of water per day.

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Alamo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Alamo Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Alamo Water website.

Contact City Of Alamo Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
420 North Tower Road
Alamo, Texas 78516


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Alamo Water Bill

Already have an account?

If you already have an account, you just need to login to the Alamo Water site. Alamo Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Alamo Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Alamo Water Service

Starting Your Service

When you move to a new home in Alamo, you'll most likely already have running water, but you'll still need to set up water service with the Alamo Water. Luckily, Alamo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Alamo, you'll need to stop your water service with the Alamo Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.