Westerville has multiple water providers: City Of Westerville Utility, Aqua Ohio - Lawrence County, Aqua Ohio - Lake Darby, Aqua Ohio - Blacklick, and Aqua Ohio - Huber Ridge, view all. This page provides information about Aqua Ohio - Huber Ridge.

Aqua Ohio-Huber Ridge, an Essential Utilities Company, is one of the largest publicly traded water, wastewater, and natural gas providers in the U.S., serving approximately 5 million people across 10 states under the Aqua and Peoples brands. It provides water to about 6,950 residents living in Westerville, Franklin, and Delaware counties in Ohio. Founded in 1886, Aqua Ohio-Huber Ridge System currently obtains water from groundwater sources, primarily seven wells that drill into the aquifer underneath the area.
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Westerville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Aqua Ohio - Huber Ridge to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Aqua Ohio - Huber Ridge website.

Contact Aqua Ohio - Huber Ridge Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5481 Buenos Aires Boulevard
Westerville, Ohio 43081


Emergency (24 hours - broken water main or pipeline, etc.)

Pay Your Aqua Ohio - Huber Ridge Bill

Already have an account?

If you already have an account, you just need to login to the Aqua Ohio - Huber Ridge site. Aqua Ohio - Huber Ridge accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Westerville Water Service

Starting Your Service

When you move to a new home in Westerville, you'll most likely already have running water, but you'll still need to set up water service with the Aqua Ohio - Huber Ridge. Luckily, Westerville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Westerville, you'll need to stop your water service with the Aqua Ohio - Huber Ridge, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.