The City Of Westerville Utility supplies water to about 39,000 residents living in the Westerville area, Franklin County, Ohio. The City Of Westerville Utility collects surface water from Alum Creek. The City also collects additional water from three wells drilled into Alum Creek Valley Aquifer.

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Westerville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Westerville Utility to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Westerville Utility website.

Contact City Of Westerville Utility Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
21 S State St
Westerville, Ohio 43081

phone
Richard.Lorenz@Westerville.Org

Emergency (24 hours - broken water main or pipeline, etc.)
614-901-6772

Pay Your City Of Westerville Utility Bill

Already have an account?

If you already have an account, you just need to login to the City Of Westerville Utility site. City Of Westerville Utility accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Westerville Water Service

Starting Your Service

When you move to a new home in Westerville, you'll most likely already have running water, but you'll still need to set up water service with the City Of Westerville Utility. Luckily, Westerville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Westerville, you'll need to stop your water service with the City Of Westerville Utility, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.