Hamilton Public Water System

The City of Hamilton Public Water System, under the City Department of Infrastructure (Utilities & Public Works), provides water for about 62,447 residents living in the area of Hamilton, Ohio. Established in 1827, the City of Hamilton Public Water System is currently obtaining its supply from a ground water source, 21 deep wells that draw water from the Great Miami Valley Buried Aquifer.
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Hamilton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hamilton Public Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Hamilton Public Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
City Of Hamilton 345 High St
Hamilton, 45011

513-785-7200 (Mon–Fri, 8:30 AM–5:00 PM)
customerserviceweb@ci.hamilton.oh.us

Emergency (24 hours - broken water main or pipeline, etc.)
513-887-3066

Pay Your City Of Hamilton Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Hamilton Water site. City Of Hamilton Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Hamilton Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Hamilton City Water Service

Starting Your Service

When you move to a new home in Hamilton, you'll most likely already have running water, but you'll still need to set up water service with the City Of Hamilton Water. Luckily, Hamilton City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hamilton, you'll need to stop your water service with the City Of Hamilton Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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