Burbank City Water
The Burbank Water and Power (BWP) provides water for about 105,033 residents living in the Burbank area. Established in 1913, the Burbank City Water comes from three different sources: local groundwater from the San Fernando Valley Basin, imported surface water from the Colorado River, and the State Water Project as purchased from the Metropolitan Water District of Southern California (MWD).
Burbank Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Burbank City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Burbank main water system here:
Contact Burbank City Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
818-238-3700 (Mon–Fri, 8:00 AM–5:00 PM)
"No email provided. Please visit the contact form." (https://www.burbankwaterandpower.com/contact-form2)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Burbank City Water Department Bill
Already have an account?
If you already have an account, you just need to login to the Burbank City Water Department site. Burbank City Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Burbank City Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Burbank City Water Service
Starting Your Service
When you move to a new home in Burbank, you'll most likely already have running water, but you'll still need to set up water service with the Burbank City Water Department. Luckily, Burbank City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Burbank, you'll need to stop your water service with the Burbank City Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.