The Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano provides water for about 974,309 living in the San Juan area. Established in 1945, the Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano collects water from La Plata River, Canóvanas River, Canovanillas River, Guaynabo River, Bayamon River, Cidra Lake, Lake Loiza, Arecibo River, Cambute Well, Campanillas 6 and 8 Well, Estancias de Cerro Gordo Well, Hiran Well.

San Juan Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 7066
San Juan, Puerto Rico 00916

787-620-2277
ivette.torres@acueductospr.com

Emergency (24 hours - broken water main or pipeline, etc.)
787-620-2277

Pay Your Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano Bill

Already have an account?

If you already have an account, you just need to login to the Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano site. Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start San Juan Water Service

Starting Your Service

When you move to a new home in San Juan, you'll most likely already have running water, but you'll still need to set up water service with the Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano. Luckily, San Juan has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in San Juan, you'll need to stop your water service with the Puerto Rico Aqueduct & Sewer Authority - San Juan Metropolitano, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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