St. Croix Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Virgin Islands Water And Power Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Virgin Islands Water And Power Authority website.

Contact Virgin Islands Water And Power Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O.Box 1450
#8189 Estate Sub Base
Saint Thomas, U.S. Virgin Islands 804

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
340-774-3552

Pay Your Virgin Islands Water And Power Authority Bill

Already have an account?

If you already have an account, you just need to login to the Virgin Islands Water And Power Authority site. Virgin Islands Water And Power Authority accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Saint Thomas Water Service

Starting Your Service

When you move to a new home in St. Croix, you'll most likely already have running water, but you'll still need to set up water service with the Virgin Islands Water And Power Authority. Luckily, Saint Thomas has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in St. Croix, you'll need to stop your water service with the Virgin Islands Water And Power Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.