Helena Water System

The City of Helena Water System provides water for about 31,005 residents living in the Helena area, Montana. Established in 1864, the City of Helena Water System currently obtains its supply from a combination of sources: surface water from the Tenmile and Missouri Rivers; and groundwater from the Eureka Well.
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Helena Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Helena Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Helena Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
316 N. Park Avenue
Helena, 59623

406-457-8511 (Mon–Fri, 8:00 AM–5:00 PM)
"No email provided. Please visit the contact form." (https://www.helenamt.gov/pw/contact-us.html)

Emergency (24 hours - broken water main or pipeline, etc.)
406-447-8430

Pay Your City Of Helena Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Helena Water site. City Of Helena Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Helena Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Helena City Water Service

Starting Your Service

When you move to a new home in Helena, you'll most likely already have running water, but you'll still need to set up water service with the City Of Helena Water. Luckily, Helena City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Helena, you'll need to stop your water service with the City Of Helena Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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