County of Maui Department of Water Supply

The County of Maui Department of Water Supply - Makawao System provides water for about 29,868 residents living in the Makawao area, Hawaii, including Haiku, Hailiimaile, Kokomo and Pukalani. Established in 1905, the County of Maui Department of Water Supply - Makawao System currently obtains its supply from a mix of sources: surface water from Wailoa Ditch, and groundwater from three active wells that draw from the Makawao aquifer sector area.
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Wailuku Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires County of Maui Department of Water Supply to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact County of Maui Department of Water Supply Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Department Of Water Supply 200 South High Street
Wailuku, 96793

808-270-7304 (Mon–Fri, 7:45 AM–4:30 PM)
water.supply@mauicounty.gov

Emergency (24 hours - broken water main or pipeline, etc.)
808-70-7633

Pay Your Department Of Water Supply Maui Bill

Already have an account?

If you already have an account, you just need to login to the Department Of Water Supply Maui site. Department Of Water Supply Maui accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Department Of Water Supply Maui website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Makawao City Water Service

Starting Your Service

When you move to a new home in Wailuku, you'll most likely already have running water, but you'll still need to set up water service with the Department Of Water Supply Maui. Luckily, Makawao City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wailuku, you'll need to stop your water service with the Department Of Water Supply Maui, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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