Honolulu Board Of Water Supply

The Honolulu Board of Water Supply (BWS) manages Oahu's municipal water resources and distribution system. BWS provides water for about 630,266 living in the Honolulu area. Established in 1929, the Honolulu Board of Water Supply collects fresh water from the island’s extensive aquifer systems. BWS uses four shafts, 12 tunnels and 84 well stations around the island of Oahu to tap water from these aquifers.

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Honolulu Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Honolulu Board Of Water Supply to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Honolulu Board Of Water Supply Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
630 S. Beretania St., Rm. 308 Honolulu, Hi 96843
Honolulu, 96843

808-748-5000 (Mon–Fri, 7:45 AM–4:30 PM)
contactus@hbws.org

Emergency (24 hours - broken water main or pipeline, etc.)
808-748-5000

Pay Your Pearl Harbor Water Bill

Already have an account?

If you already have an account, you just need to login to the Pearl Harbor Water site. Pearl Harbor Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pearl Harbor Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Honolulu Water Service

Starting Your Service

When you move to a new home in Honolulu, you'll most likely already have running water, but you'll still need to set up water service with the Pearl Harbor Water. Luckily, Honolulu has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Honolulu, you'll need to stop your water service with the Pearl Harbor Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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