South Kona Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hawaii Water Supply - South Kona to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hawaii Water Supply - South Kona website.

Contact Hawaii Water Supply - South Kona Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Department Of Water Supply
345 Kekuanaoa Street, Suite 20
Hilo, Hawaii 96720

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
808-961-8050

Pay Your Hawaii Water Supply - South Kona Bill

Already have an account?

If you already have an account, you just need to login to the Hawaii Water Supply - South Kona site. Hawaii Water Supply - South Kona accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Hilo Water Service

Starting Your Service

When you move to a new home in South Kona, you'll most likely already have running water, but you'll still need to set up water service with the Hawaii Water Supply - South Kona. Luckily, Hilo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in South Kona, you'll need to stop your water service with the Hawaii Water Supply - South Kona, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.